SHIPPING & RETURNS

OUR SHIPPING POLICY

At HOT IN COLD, we understand that timely delivery of your orders is crucial. We offer a variety of shipping methods to meet your needs and budget. Our team ensures that your orders are packed securely and delivered on time. We also provide detailed information about the shipping costs on our website. You can choose the shipping method that suits you best.If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us.

OUR RETURN & EXCHANGE POLICY

At HOT IN COLD, we want you to be completely satisfied with your purchase. If you are not satisfied with your order or have changed your mind, we offer a hassle-free return and exchange policy. You can return or exchange the product within 30 days of purchase. The product must be unused and in its original packaging. We will refund the full purchase amount or exchange the product for you.If you have any questions or concerns regarding our return and exchange policy, please do not hesitate to contact us.